What is VPid?
VPid is a Web-based identity self-verification solution provided by Verified Person, Inc. Make your profile stand out from all of the others. Establishing trust and comfort is a crucial component of transacting online. VPid allows members of BharatMatrimony.com to elect to verify key data points of their own profile. Hide
How does the verification process work?
You supply us with a few points of personal information (Name, DOB, Last 4 SSN, Gender and Zip Code). We use this information, along with public records database, to confirm your identity. Examples of public record information include, but are not limited to, phonebooks, birth, death, and marriage records, property records and criminal/ sex offender records. After you have correctly answered a set of questions to affirm that you are whom you claim to be, we validate information in your profile, search for any criminal data and attempt to ascertain the situation in which you live (alone/someone with the same gender, person of opposite gender). Further, you will be sent an email with instructions for accessing your verified results via the VPid Website (www.vpid.com). Finally, a VPid logo will appear next to your name on the partner site to allow others in the community to view your verified information. Hide
What kind of information can I verify using the VPid product?
Currently, VPid allows you to verify the following information:
- Age - To protect your privacy, only your age is displayed to other users.
- City of Residence - To protect your privacy, only the name of the city is displayed to other users.
- Criminal History - Criminal record details are available only to you (i.e. no one but you will be given access to the specifics of the offense(s) uncovered by our system). Others will only see the severity level of the offense found (e.g. minor, major, extreme, etc.).
- Sex Offender Status Similar to criminal records, detailed results are only available to you. Others will only see if the record was or was not found.
- Living situation To protect your privacy, we only display general information about your living situation. The living situation result will display two possible categories:
- The person lives with someone of the opposite (or unknown) gender.
- The person lives alone or with someone of the same gender. Please note that the second category combines both scenarios and will NOT specify whether someone lives alone or with a person of the same gender.
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What kind of personal information do I need to provide to get verified?
You will need to provide the following information:
- Name - first name, last name and middle initial are mandatory (if you do not have a middle name, please check the appropriate box)
- Valid email address (we will use this email address to send you a user name and password for accessing your verification results)
- Gender
- Date of birth
- Current zip code
- Last 4 digits of your SSN - This information will allow us to uniquely identify you and verify your data.
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From where does the data come?
VPid uses pubic data to verify your information and conduct a criminal background check. Examples of public record information include, but are not limited to, phonebooks, birth, death, and marriage records, property records and criminal/ sex offender records. Criminal record updates depend on individual state and county procedures and may occur daily, weekly or monthly. Hide
What are the steps of getting verified?
"Getting verified" is a fast and easy 4-step process:
1.Enter Basic Account Information
2.Select Verification Package and Enter Payment Information
3.Answer Identity Confirmation Questions
4.Instantly see your results and determine what information is displayed to others.
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How long does it take to get the results?
Your verification results will be available instantly. You will receive information to access your account via the email address you provided to us during the registration process. The email will contain a user name and password that will allow you to log into your account on www.vpid.com to view your information and change your display setting.
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Privacy / Security
Will you share my information with anyone?
VPid may need to disclose some or all of your data to our third party providers in order to conduct the verification process. Note, however, that Verified Person and its business partners will not use your information for any purposes other than providing the VPid service, unless required by law. Your information is and will be treated as CONFIDENTIAL. Under no circumstances will we or our business partners sell any information provided.
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How accurate is the data?
Verified Person strives to provide it’s customers with the most accurate verification results possible. Unfortunately, no identity verification solution is completely accurate.
If you have recently changed your name or moved to a new address, some of the public records may not yet be updated. Criminal and sex offender history are publicly available data obtained from local and state courthouses. This information may be subject to error, including, but not limited to, clerical errors and omissions, a court or government agency’s failure to report all of their data properly, or cases where a criminal has successfully used a false identity. If you believe your verification results are incorrect, please contact our customer service team at www.vpid.com and they will be happy to assist you.
Neither Verified Person nor its partners makes any representation regarding the accuracy of the data or can be held liable for data results claimed to be false and/or inaccurate by a user.
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How far back do you check my criminal/sex offender records?
The historical range of the data available depends on each state and county and may vary from a few years to a few decades.
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How often does the information get updated?
Verified Person continuously updates its records. Such updates depend on state and county procedures as well as those of third party providers and may occur daily, weekly or monthly.
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What if my criminal record or sex offender status is incorrect?
Verified Person understands the importance of getting accurate verification results. We strive to provide our customers with the most accurate and up-to-date data. As a primary source of information for the verification of criminal and sex offender records, we utilize publicly available data obtained in part from local and state courthouses. This information may be subject to error, including, but not limited to, clerical errors and omissions, a court or government agency’s failure to report all of their data properly, or cases where a criminal has successfully used a false identity. If you believe your criminal or sex offender information is incorrect, please contact our customer service team at www.vpid.com and they will be happy to assist you.
Neither Verified Person nor its partners makes any representation regarding the accuracy of the data or can be held liable for data results claimed to be false and/or inaccurate by a user.
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What if my age is incorrect?
Verified Person aggregates data available from a variety of public record sources. If your age is incorrect, please contact our customer service team at www.vpid.com and they will be happy to assist you.
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What if my place of residence is incorrect?
As with the rest of the verified data, the information regarding city of residence comes from public record sources. In some cases, these records may not contain the most updated information regarding your city of residence.
If you believe your city of residence verification result is incorrect, please contact our customer service team at www.vpid.com and they will be happy to assist you.
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Why do you not verify my exact date of birth or address?
Records of your date of birth, as well as specific address may be available, but will not be displayed in order to safeguard your privacy.
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Account Management
What if I have forgotten my password?
If you have forgotten your password, please click on the Forgot Password link at the bottom of the Member Login box located on the VPid homepage. You will be asked to enter your user name to verify your identity (your user name is the email address on file). To prevent someone from obtaining a password to access your account, you will be asked a set of identity confirmation questions (similar to the questions you were asked during the registration process). Once you have successfully confirmed your identity, you will be asked to select a new password with a minimum of 8 characters.
You will receive an email informing you that your password has been changed. The email is to alert you to the changes made to your account. For security purposes, the email will not contain the new password.
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What if I have forgotten my user name?
Your user name is the email address you provided during your registration. This is the same address we used to email you your original password, payment and token information.
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How can I change my password?
If you are unable to log in because you do not remember your password, please view the answer to What if I forgot my password?
To change your password you may log into www.vpid.com, select the Change Password option under the My Profile menu of your account pages and proceed to change your password.
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What is auto-renewal and how does it work?
All purchased verification packages will automatically renew every 6 months. Your account is automatically set up with the auto-renewal option ON. If you prefer to renew your service manually, switch the auto-renewal to OFF.
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Can I remove the entire VPid logo from my account?
It is not possible to remove the logo from your account while your subscription is in effect.
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Billing Questions
What are the acceptable methods of payment?
You can use one of the following methods of payment: Major credit card including: Visa, Master Card, American Express and Discover Gift Certificate
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How will the charge appear on my credit card statement?
You credit card statement will indicate a charge from Verified Person.
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Will I get billed if my verification process was not completed?
If your verification process was not completed (we were not able to locate your records or you failed identity confirmation questions), you will not be billed. Your credit card will only be charged if the process is successfully completed.
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