Bharat Matrimonials
Most Trusted Matrimony Brand
by The Brand Trust Report 2014.
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Frequently Asked Questions
Need help in your partner search?
Please go through our frequently asked questions. If you still can't find your answers, please feel free to contact us 24 x 7 or call us. You can also write to us at
Registration
  • How to register?
  • Registration
    Login to www.bharatmatrimony.com
    You can choose to register either as a free member or as a paid member.

    Free registration

    Provide name, age, gender, e-mail ID.

    Click on Register link and you will have to enter on a couple of pages the details of the person intending to get married.

    After you submit your information, your profile will be automatically created and you shall be given a 'Matrimony ID' generated for future references and login purposes.

    Paid registration

    Provide name, age, gender, e-mail ID.

    Click on Register link and you will have to enter details of the person intending to get married.

    Choose package for the required period.

    Click on Join Now link and you will find a page on which you could enter the details of the person intending to get married.

    You shall have a 'Matrimony ID' generated for further references and login purposes.

  • What is profile validation?
  • Registration

    All the profiles are validated before inclusion in the database. Express Validation of profile will take just 1 Hour Turn Around Time. Our support team meticulously validates each and every profile carefully on specific criterion before it is added to our database. E-mail will be sent to you once the profile is validated and added.

  • On what criteria is a profile validated?
  • Registration

    Almost every word counts. We categorically ignore profiles that are submitted by underage persons, and profiles that contain abusive content. We reject profiles that contain invalid data such as added for fun/looking for friendship/not related to marriage. We try and maintain the highest quality in the database we serve to ensure only members who are serious about marriage make use of the service.

  • Single registration - multiple domains
  • Registration

    Can I fill a single form and get registered in all the regional sites?

    Just fill in a single registration form and you will appear across all BharatMatrimony domains. You can also search and contact prospects from other domains.

    Can I register on behalf of someone else?

    Yes, you can register on behalf of someone else.

    Can I register for my sister/brother and myself with the same Matrimony ID?

    A Matrimony ID identifies each person uniquely. Please register separate profiles for you and your sibling for individual partner searches.

    Can I register for my friend, relative or sibling?

    Yes! In fact we have a large number of profiles being registered by parents, siblings, relatives, etc.

    Can I register profiles for my sibling and myself with the same e-mail ID?

    Yes, you can! In a single language domain, a maximum of two profiles (one male and one female) can have the same e-mail ID.

  • Profile description - what to enter?
  • Registration

    What should I enter in the profile description field?

    Your profile description is where you reveal yourself - your personality, your likes and dislikes, your educational and family background, career and personal interests, and expectations about your partner. Try to give a clear self-description and a complete picture of what you expect. A good description will always fetch instant responses. Look at the sample profiles below, which are clear, brief and have all the important details in a well-organised manner.

    Can I view sample profiles?

    I am a friendly, fun-loving person. I have a pleasing personality. I hold a bachelors degree in Dental Surgery. I am working as an associate doctor in a private clinic for the past 3 years in Chennai. My hobbies are listening to music (any kind of music, whichever is soothing) and travelling.

    We have an open-minded, religious family. Father is a retired Asst. Engineer from U.P state government and mother is a simple, loving and caring housewife. I have two brothers, both elder and married. The first is an Engineer in Indian Air Force and the second is employed in a reputed glass factory.

    My ideal partner will be someone who is intelligent, caring, broad-minded and has a good sense of humour. I believe that love, trust, understanding and commitment are the four pillars of any relation and this is what I am looking for in my partner.

  • What all information from my profile will be displayed to other members?
  • Registration

    Free members can view only some of your details. They cannot view your mobile number, horoscope, etc. Paid members can view all your details.

  • Can I use the same e-mail ID for multiple registrations?
  • Registration

    Yes. You can create a maximum of two profiles using the same e-mail ID.

  • What is Mobile Number Verification?
  • Registration

    BharatMatrimony is the world's only site to display 100% verified mobile numbers. So, unless you verify your mobile number, you cannot use our service. The verification process is done free of cost. Only paid members can view your mobile number and you will also get to know the members who have viewed your mobile number.

  • How to verify your mobile number?
  • Registration

    Login to your account. In the My Home page, click on Edit link in the top navigation bar. In the Edit page, under Contact Details, click on Verify link to verify your mobile number.

    Steps to verify your mobile number:
    Call 0-814-499-8877 from the number you have provided on our site

    Press 2 for phone verification

    You will be asked to enter your 6 digit IVR PIN

    Enter your PIN and the mobile verification process is complete.

  • How to hide mobile number?
  • Registration

    Login to your account. In the My Home page, click on Edit Profile section. Under Edit Contact Details, click on edit mobile number link. In the mobile verification page, click on Hide Mobile Number link to hide your mobile number.

  • Who viewed my mobile number?
  • Registration

    Login to your account. In the My Home page, under Views, click on the link "members who viewed my mobile number."

    Search Profiles
  • What is Quick Search?
  • Search Profiles

    Quick search enables search of profiles through gender, domain, caste, age, and profiles with photo.

  • What is Regular Search?
  • Search Profiles

    This is a general search based on age, height, marital status, regional sites, religion, caste/division, subcaste, citizenship, country living in, education and 'show results posted on'. Login using your Matrimony/e-mail ID and Password. Select based on options provided.

  • What is Advanced Search?
  • Search Profiles

    This is a detailed search and will give you better results. Options on mother tongue, physical status, location, horoscope and lifestyle besides age, height, marital status, regional sites, religion, caste/division, subcaste, citizenship, country living in, education and 'show results posted on' will be displayed. You can save up to three saved searches that will be displayed on the right hand corner. Login using your Matrimony/e-mail ID and Password. Click on Advanced Search link.

  • Search by Member ID
  • Search Profiles

    Enter the Matrimony ID of the member whose profile you would like to see. Click on View Profile link.

  • Search by Members Online
  • Search Profiles

    Search for members based on your preference and those who are currently online.

  • Keywords Search
  • Search Profiles

    This search will get results based on keywords found in the profile description of members.
    Example: Software Engineer, Brahmin Iyer, Loves pets, Cricket...

  • Can I save my Search criteria so that I don't have to set it every time?
  • Search Profiles

    Yes! You can save up to 3 search criteria that can be used later. You can edit the search criteria and the saved search criteria can be deleted.

  • Search results
  • Search Profiles

    When your search options are not broad enough then your search results will say so. To get better search results reset the criteria in your profile by: Click on Search link. Reset the basic search criteria. Click on Save Search link.

  • What is partner preference?
  • Search Profiles

    Partner Preference is a feature that helps you define your ideal spouse and set your suitability criteria. You will be intimated by e-mail everyday about new profiles matching your criteria. With this feature you would receive information about members suiting your expectations regularly.

  • How do I view a particular profile?
  • Search Profiles

    You can search and view a particular profile by entering the Member ID in the 'Search by ID' option.

  • I get the error "No matching records found" while searching for the profiles.Why is that so?
  • Search Profiles

    Please check your search criteria when you receive this message. If you are searching for a particular subcaste, try rephrasing your spellings. We suggest you to use partial names or try all the possible spellings in the subcaste field, for example: Brahmin, Bramin, Iyer, etc. to get profiles of a particular subcaste.
    If you have used date options in the search, please check the dates entered. For Example, in the "When Posted" option ensure that you have not entered a future date by mistake.

  • Short-list profiles
  • Search Profiles

    How do I short-list profiles?

    Login using your 'Matrimony/e-mail ID' and 'Password'.
    Select "Search" option, enter the ID of the member in 'By Member Matrimony ID' option.
    Select the "Short-list" option, add comments and click the "Submit" button.
    The profile will be added to your list of short-listed profiles.
    You can add a comment while short-listing the profiles.
    The profiles will be displayed with an image along with your comments during the search and view operations.

    How do I view/delete short-listed profiles?

    Login using your Matrimony ID/E-mail ID and Password. In the My Home page, under Lists, click on the members I have short-listed link to view the profiles you have short-listed.

    To delete profiles from your shortlist, select the profile or profiles you'd like to delete and click on the Delete link.

    How do I ignore/forward/print profiles?

    Login using your 'Matrimony/e-mail ID' and 'Password.'
    Go to My Matches or do a search.
    Opt for viewing full profile.
    You will find options to ignore/forward/print profile.

  • Block Profiles
  • Search Profiles

    How do I block profiles?

    Login using your 'Matrimony/e-mail ID' and 'Password.'
    Select "Search" option, enter the ID of the member in 'By Member Matrimony ID' option.

    You will find options to block profiles.
    The profiles will be added to your 'Block List'.

    This means these members will not be able to contact you or express interest in you, likewise even you cannot contact them.

    This feature is available to Paid Members only.

    How do I view/edit Blocked profiles?

    Only paid members can use the Block Profile feature.
    To view the profiles you have blocked, login to your account, in the My Home page, under Lists, click on the members I have blocked link.
    To remove profiles from your block list, select the profile and click on the Unblock link.

    BharatMatrimony extras
  • Matrimony Directory
  • BharatMatrimony extras

    It is your one-stop space for all your wedding needs. Look out for the latest trends in wedding apparels, exclusive diamond jewellery, great honeymoon spots and much more to choose from Matrimony Directory and make your wedding a most memorable occasion. Matrimony Directory now makes your search quicker and simpler. You can choose your required product or service from the various categories and also the corresponding city of your choice.

  • Relation Blog
  • BharatMatrimony extras

    Matrimony Express site is a general site where any queries related to relationship can be discussed and opinion can also be sought from an expert on the same.

  • Quick links
Profile creation / modification
  • How do I create a complete profile?
  • Profile creation / modification

    A quick careful glance of the following topics will help you to include photos, horoscope, voice profile, references, etc. to make your profile complete.

  • Photos
  • Profile creation / modification

    How many photos can I add?

    You can add up to ten photos to your profile.
    Photo must be a .gif, .jpg format, no larger than 10MB.

    How to upload photos?

    Login using your Matrimony ID/E-mail ID and Password.
    Click on the Edit Profile section.
    Click on the Add Photo link under Edit My Profile heading.
    In the Add Photo page, click on the Browse button.
    Select your photo in jpg/gif format and click Upload Photo.
    Upload photo by importing them from your Facebook account.
    Crop your photo as required to show the image appropriately.

    How to crop the picture?

    Move the cursor and select the image of your face within the square as much as you wish.
    Add a caption to the photo. It can have a maximum of 100 characters with spaces.

    What are the other ways to add photos?

    E-mail your photo to photo@bharatmatrimony.com indicating your Matrimony ID and Password.
    Post your photo to any of our offices across the world with your Matrimony ID and Password.
    We will upload your photo to your profile free of cost.

    What is photo validation process?

    Every photo posted on our website involves a manual screening. The turnaround time for validation is 1 hour.
    Only after the photo is validated it will be available for all members to see.

    How do I protect my photo?

    This is an exclusive feature available only to paid members.
    You can protect your photo with a Password and only those members with whom you share your Password can view your photo.

    Note: If you forget your Password, you can set a new Password but you cannot retrieve the old one.

    How do I unprotect my photo?

    This is an exclusive feature available only to paid members.Click on the Edit Profile section.
    Click on the Edit Photo link under Enhance My Profile heading.
    In the Edit Photo page, click on the Unprotect Photo section.
    Click on the Unprotect Photo button to display your photo to all.

    How to delete photos?

    Login using your Matrimony ID/E-mail ID and Password.
    Click on the Edit Profile section.
    Click on the Edit Photo link under Enhance My Profile heading.
    In the Edit Photo page, below the photo you want to delete is a delete link. Click on the delete link to delete the photo.

    What is photo security?

    This is a feature by which each photo will have a BharatMatrimony watermark image.
    This helps to protect the photo and hence the photo cannot be copied or tampered with.

    What is request photo?

    This feature helps you to send a request to a member to add his/her photo if he/she has not added one.

  • Horoscopes
  • Profile creation / modification

    How to add a horoscope?

    Login using your Matrimony ID/E-mail ID and Password.
    Click on the Edit Profile section.
    Click on the Add Horoscope link under Enhance My Profile heading.
    Fill up the form to generate your horoscope online or upload your horoscope if you already have a horoscope.
    If you're uploading a horoscope make sure the horoscope is in JPG/GIF format. Your horoscope will be validated before it is added to your profile.
    If you're generating a horoscope online, please wait for a few minutes as your horoscope will be generated and displayed in a new window. Please make sure you're popup blocker is turned off.

    Generate a horoscope

    Login using your Matrimony/e-mail ID and Password.
    Click on Add Horoscope link in My Tools section.
    Click on Generate Horoscope link.
    It will take one minute to generate your horoscope online by completing the form that is provided to you.
    You can generate your horoscope online for free in nine different languages (English, Tamil, Telugu, Kannada, Malayalam, Gujarati, Marathi, Hindi, and Bengali) and four formats.

    What are the other ways to add horoscopes?

    E-mail your horoscope to horoscope@bharatmatrimony.com with your Matrimony ID and Password.
    Post your horoscope to any of our offices across the world with your Matrimony ID and Password.
    We will upload your horoscope to your profile free of cost.

    What is horoscope validation?

    Every horoscope posted on our website will go through 24 hours of validation that involves a manual screening.
    Only after the horoscope is validated will it be available for all members to see.

    How do I protect my horoscope?

    This is an exclusive feature available only to paid members.
    You can protect only an uploaded horoscope with a Password and only those members with whom you share your Password can view your horoscope.

    Note: If you forget your Password, you can set a new Password but you cannot retrieve the old one.

    How do I unprotect my horoscope?

    This is an exclusive feature available only to paid members.
    Click on the Edit Profile section.
    Click on the Edit Horoscope link under Enhance My Profile heading.
    In the Edit Horoscope page, click on the Unprotect Horoscope section.
    Click on the Unprotect Horoscope button to display your horoscope to all.

    How to delete horoscope?

    Login using your Matrimony ID/E-mail ID and Password.
    Click on the Edit Profile section.
    Click on the Edit horoscope link under Enhance My Profile heading.
    In the Edit horoscope page, click on delete button.

    What is request horoscope?

    This feature helps you to send a request to a member to add his/her horoscope if he/she has not added one.

  • Matrimony Stamp
  • Profile creation / modification

    What is a Matrimony Stamp?

    For all registered users as the first step towards generating the trust you have a free special feature called Matrimony Stamp.
    A Matrimony Stamp is a copyright feature of BharatMatrimony, which is a symbol of trust that proves that your details are genuine and attested. The verification is done based on name, age, state of residence, education and occupation. This service helps remove any concern you have about contacting a stranger since the details are authentic.

     You can search members with Matrimony Stamp, so you find genuine prospects.
     You can avoid embarrassing background checks when you already know the details
        are authentic.
     Become more trustworthy and credible to prospects.
     It is a free service and requires no documents.

    You can add a Matrimony Stamp to your profile by getting your personal details form attested by a gazetted officer. Click here to add a Matrimony Stamp to your profile.

    How to add Matrimony Stamp?

    Login using your Matrimony ID/E-mail ID and Password.
    Click on the Edit Profile section.
    Click on the Add Matrimony Stamp link under Enhance My Profile heading.
    In the Add Matrimony Stamp page, fill up the Personal Details Form and submit.
    Take a printout of the form and get it attested by a Gazetted Officer/Notary Public.
    After getting the form attested, upload the attested document by clicking on the Upload Attested Document link.
    You can also e-mail the attested document to matrimonystamp@bharatmatrimony.com with your Matrimony ID or you can post the document to any of our offices. We'll add it to your profile.

    Note: The Matrimony Stamp process is trademarked and copyrighted.

    What is Matrimony Stamp validation process?

    Every request posted on our website involves a manual screening of 24 hours.
    Only after the photo is validated will it be available for all members to see.

  • Matrimony Reference
  • Profile creation / modification

    What is Matrimony Reference?

    Matrimony Reference, a copyright feature of BharatMatrimony is about testimonials added to a member's profile by relatives, friends or colleagues for the purpose of marriage. This helps avoid embarrassing background checks and lets prospects get to know each other better through other sources.In India reference checks are an integral part of the matchmaking process. References help potential prospects know more about you from your relatives, friends and colleagues.
    Click here to Invite Matrimony Reference.
    Click here to Add Matrimony Reference

    What is the need for Matrimony Reference?

    Marriage is such an important life decision. One cannot afford to make a mistake while choosing a life partner. In situations where you do not know other person, it is advisable to be extra cautious while verifying their credentials. Performing background checks on a person can be rather embarrassing. Matrimony Reference gives you first hand information about the person from various sources even before you ask for it.

    How to add Matrimony Reference?

    You can add Matrimony Reference in two ways and there is no limit to the number of references one can add. You can add as many references as possible.

    1. Invite Matrimony Reference
    You can send a message from BharatMatrimony to your referee (relative, friend or colleague) inviting them to visit our site and add their comments about you. An e-mail correspondence will be sent to them intimating them about your request.

    2. Add Matrimony Reference
    You can provide all the referee's information including contact details. Any member interested in verifying your details and knowing more about you can directly contact the referees.

    Can everyone see my Matrimony Reference?
    All members can view your Matrimony Reference except the contact details that only Paid members have the privilege of viewing.

    Can I protect my Matrimony Reference and show it only to members I want to show it to?
    Yes! You can. We have provided an option for you to set your privacy settings where you can show your Matrimony Reference only to members you want to show it to.

    Can I delete my Matrimony Reference?
    Yes, you can delete your Matrimony Reference. In your list of Matrimony References, there is an option for you to delete any reference you choose.

    How to add references?

    There are two ways you can add references to your profile.
    Send a message to your relatives/friends/colleagues inviting them to visit our site and add reference for you on our site.
    Add the contact details so that members who want to know more about you can contact them directly.

    Who can view your references?

    All members can view your references, but only paid members can view the contact details of your referees.
    You can also control who among the paid members can view your referee contact details.
    We provide you with reference privacy settings available in the Reference section.

    How to protect references?

    Only paid members can protect their references.
    In Edit Profile under Enhance My Profile heading, click on Edit Reference.
    In the Reference section, click on Reference Privacy Settings.
    We have provided you with various reference privacy settings by which you can protect your reference.

  • AstroMatch
  • Profile creation / modification

    What is AstroMatch?

    AstroMatch is Real Time Horoscope Matching online with a prospective life partner. You can match your horoscope with anyone you choose to find out if you're compatible as a couple. We are offering this service currently in 6 languages (English, Tamil, Malayalam, Hindi, Kannada and Telugu) and 4 formats (North, South, East Indian and Kerala). AstroMatch has been developed in association with the No. 1 provider of Astrology related software provider (Astro-Vision Futuretech Pvt. Ltd), having 20 years experience in this field. CHITRAPAKSHA AYANAMSA has been used for all the calculations, as it is the most popular and widely used ayanamsa system in India. The astrological calculations may differ in case a different ayanamsa is used.

    How do I do an AstroMatch?

    To do an AstroMatch we need to have your place, date and time of birth and that of the person you wish to match. If you and your prospective partner have added your horoscope then you can do an instant match.

    I do not have a horoscope. Can I do an AstroMatch?

    No. You must first add your horoscope to do an AstroMatch. You can generate your horoscope for free on our site in 9 different languages.

    How can I avail AstroMatch service?

    AstroMatch is a separate paid package. You would need to pay to use this service even if you are a paid member.

    What is the maximum number of AstroMatches I can avail?

    The number of AstroMatches you can avail depends on the package you select.

  • Activation/deactivation
  • Profile creation / modification

    What is full profile?

    It is the view of your profile as others see it. To take a look at your full profile: Login using your Matrimony/e-mail ID and Password. Click My Profile link.

    What is view my profile?

    It is the view of your profile as others see it. To take a look at your full profile: Login using your Matrimony ID/E-mail ID and Password. Click Edit Profile link. In that page, click on View my profile link.

    What is edit profile?

    Edit profile is the section of the site where you can make changes and additions to your profile.
    To go to Edit Profile, login with your Matrimony ID/E-mail ID. Click on the Edit profile link in the top navigation bar in the My Home section.

    What are profile settings?

    Profile settings are that section of the site where you can change password, deactivate profile, delete profile, manage mail alerts and contact filters.
    To access profile settings, login with your Matrimony ID/E-mail ID & password
    Click on the Edit Profile link in the top navigation of the My Home page.
    In the Edit Profile page there is a section head called Profile Settings.

    How will I get alerts?

    You will receive alerts from us through e-mail and SMS. If you wish to unsubscribe to any of the alerts, please deselect the alert.

    What is mail alert?

    The alerts from us through e-mail are mail alerts. You will get two types of mail alerts - Daily MatchWatch and weekly Photo MatchWatch. Besides those you will also get products and feature promotions. In addition to the above mailers, you will receive e-mail notifications whenever a member sends you an Express Interest or a Personalised Message and also when a member accepts or declines your Express Interest or Personalised Message. The moment you delete your profile from BharatMatrimony you will stop receiving all alerts.

    How to Manage Mail alerts?

    Login using your Matrimony ID/E-mail ID and Password.
    Click on the Edit Profile link in the top navigation of the My Home section.
    In the Edit Profile page Click Manage Mail alerts link. You can select the mail alerts you wish to receive.

    What is MatchWatch?

    MatchWatch is a list of the latest members who match your preference, mailed to your inbox of the e-mail ID that you provide in your profile. You can also view an archive of the MatchWatch e-mails in case you have missed or deleted them accidentally.

    I am not receiving matches of my choice/preference in my MatchWatch mailers. Can I change the results to my liking?

    MatchWatch is prepared based on your partner preference. You can change your partner preference such that you receive profiles according to your choice.

    How can I view the MatchWatch e-mails that I have missed?

    All your MatchWatch e-mails will be stored in the DailyMatchWatch Archive in the My Home section. You can select the date of the MatchWatch e-mail you would like to view.

    I am not receiving MatchWatch e-mails in my inbox. How can I subscribe/unsubscribe to my MatchWatch e-mails?

    You can choose to receive Match Watch e-mails in your inbox by clicking on the Edit Profile section in the top navigation bar of the My Home.
    In the Edit Profile page, click on the Manage Mail Alerts links under Profile Settings.
    Choose the type of mail alerts you would like to receive.

    What is Photo MatchWatch?

    These are MatchWatch mailers with only the latest profiles having photos that match your preferences. If you do not add your photo in your profile you will not be listed in Photo MatchWatch mailers sent to other members.

    What is MatchWatch Archive?

    MatchWatch Archive contains your MatchWatch e-mails, which you have received in the last 15 days. So just in case you need a recap of your e-mails or you missed out on matching prospects, this feature will help you identify them.

    What are privacy settings?

    Privacy settings help you decide who can contact you, or who can view your referees contact details if you've added Matrimony Reference.

    To decide who can contact you, use Manage Contact Filters available in the Edit Profile page under Profile Settings.
    Contacts from members who do not match your privacy settings will be stored in the "Filtered Messages or Filtered Interests" folder in My Home page under Match Summary.

    To access Reference Privacy Settings, go to Edit Profile in the top navigation of My Home and click on the Edit Reference link.

    What is a filter?

    Login using your Matrimony/e-mail ID and Password. Click My Profile link. Click Profile Settings link. With a filter you can choose by whom you want to be contacted. Set a broad preference so that you get good responses while eliminating non-relevant members from contacting you.

    What is change Password?

    If you would like to change your login password, you can use this option. To change your password, login using your Matrimony ID/E-mail ID and existing Password.
    Click on the Edit Profile link in the top navigation bar of My Home. Under Profile Settings in the Edit Profile page, click on Change Password link.
    Enter existing password, new password and confirm password. Your Password must have a minimum of 4 characters and maximum 8 characters. It is better to choose an alphanumeric Password. E.g.: Matri123

    What is profile stats?

    Profile stats displays all the references added to your profile.

    How to delete profile?

    Login to your account. In the My Home page, click on the Edit Profile link.
    In the Edit Profile section, under Profile Settings, click on the Delete Profile link to delete your profile.
    You cannot restore or reactivate your profile once you delete it.

    How to deactivate profile?

    Login to your account. In the My Home page, click on the Edit Profile link.
    In the Edit Profile section, under Profile Settings, click on the Deactivate Profile link to deactivate your profile.
    This link is provided in case you wish to temporarily put your partner search on hold. On deactivation, your profile will be hidden from our members and you will not be able to contact any member until you activate your profile.

  • Modify Profile
  • Profile creation / modification

    How do I modify my profile?

    Once you are logged in to your account, click on the Settings icon on the top-right of the screen. Select Edit Profile from the menu and make changes to your profile.

    How long will it take for the modifications to reflect on my profile?

    The modifications you make go through a validation process before being added to your profile. It will take 24 hours for the changes to be effected in your profile.

    Are there any restrictions on modifications?

    Most of the contents of your profile can be modified as often as you wish to do so. However, the member's Age can be edited only once. Certain fields such as Marital Status, Mother Tongue, Religion, Caste and Sub Caste cannot be edited.

    What is 'Change Profile Status'?

    Your profile status can either be set as 'Active' or 'Deactivate'. By default, the profile status is 'Active'. Setting the profile status to 'Deactivate' makes your profile invisible to others. But you will be able to login and contact other profiles. Any member can change the status of profile.

    Is it possible to restore the deleted profile?

    You cannot restore or reactivate your profile once it is deleted from our database.

  • What are the DO's and DON'Ts while creating a matrimonial profile?
  • Profile creation / modification

    Here are the Do's and Don'ts while creating your profile to give members the best portrayal of yourself.

    Do's

    While creating a matrimonial profile, give brief information about yourself in the profile description part. Try your best to touch upon various aspects of your life like:

    Your personality (what kind of a person you are, your likes and dislikes).
    Your educational and professional background including your achievements.
    Your family (how many members, family values - conservative or modern).
    Your career plans.
    Your expectations from your soul mate.
    Add a recent photograph to improve chances of getting responses.
    Our repeated suggestion: Profiles with photos have 10 times better chances of getting proposals.

    Don'ts

    Please do not give a lengthy description. Try to keep your description short and complete and do not get into the minutest details.
    Please do not try to display your contact details in your matrimonial profile, except in the space provided for contact details.
    Do not include content that is vulgar or racist.
    Also see our terms of use/service agreement for more details of what type of content is prohibited on http://www.bharatmatrimony.com
    Not conforming to any of the above can lead to your profile being rejected.

    Ways to Contact
  • Express Interest
  • Ways to Contact

    What is Express Interest?

    'Express Interest' is an exclusive feature that enables you to send automated messages to members absolutely FREE and let them know that you are interested in them.

    Is there a limit on the number of Express Interest messages I can send in a day?

    You can send unlimited 'Express Interest' messages to anyone you choose until you receive five accepted interests. However, you can accept any number of 'Express Interest' messages sent to you by other members.

    How will I know if a member has accepted/declined my interest?

    You will be notified via e-mail when a member accepts/declines your interest. You can also login to your account and select the 'Interests Sent' option under Express Interest to know how many members have accepted/declined your interest.

    Will my contact information be revealed to the member I have expressed my interest in?

    No. Only an automated message expressing your interest will be sent to the member without revealing your contact information.

  • Personalised Messages
  • Ways to Contact

    How do I send personalised messages to a member who has accepted my interest?

    You can send personalised messages to a member who has accepted your interest by upgrading your membership to a Classic/Classic Advantage/Classic Premium/Assisted membership.
    Click here to upgrade your profile to Classic/Classic Advantage/Classic Premium/Assisted membership now.

  • Chat
  • Ways to Contact

    How do I chat?

    You can chat with other members online only if you are a paid member. Then after login, you can use the "Who's Online" search form to get the members online matching your search criteria. You can go to the member's profile and click on "Chat" link to start chatting.

    Can a free member initiate chat?

    No. Only a paid membership enables a member to initiate chat online.

    How do I know who is online?

    Click on the Search link in the top navigation bar. Choose Members Online. You can search from the list of members online and chat with them if you are a paid member.
    Also while using other search tools, in the search results page, there will be an indication to CHAT with the member if the member is online. You can initiate chat if you are a paid member.

  • Call / Send SMS
  • Ways to Contact

    Only paid members can view the verified mobile number of other members and call them. Alternatively, they can also send an SMS. Only one SMS can be sent per member.

    Memberships
  • What is BharatMatrimony Personalised Matchmaking services?
  • Memberships

    You are provided with a Personal Matchmaker, who will do an expert search, identify, short-list and contact prospective life partners on your behalf to help you find your life partner. Your Personal Matchmaker also tracks responses, monitors matching profiles and keeps you informed on developments related to matchmaking on a regular basis. Your Personal Matchmaker will understand all your needs in your life partner search. There are Personal Matchmakers based in India and their services are also extended to members across the globe.

  • What is the difference between free membership & paid (Classic/Classic Advantage/Classic Premium/Assisted) membership?
  • Memberships

    Benefits of free member

    Send an automated message to another member with 'Express Interest'.
    Respond to personalised messages and chat from paid members.

    Benefits of paid member

    You can send personalised e-mails to members you like instead of sending Express Interest.
    BharatMatrimony has an instant messenger where you can initiate chat with prospects you are interested in and have a conversation instantly.
    You can protect your photo, video and horoscope with a password.
    You can view the contact details of the referees.
    You can view the contact number of members you like.
    You can contact any one from millions of members across the 15 regional portals.

  • What are the packages available for your paid services?
  • Memberships
    Please find rates below the packages available for our paid services:
    All rates inclusive of 12.36% service tax.
    For Classic Package
    3 Months Rs. 3600 or US$ 95 or AED 299 or UK £ 57 or Euro € 85
    or MYR 270
    6 Months Rs. 6300 or US$ 166 or AED 525 or UK £ 100 or Euro € 149
    or MYR 475
    9 Months Rs. 8100 or US$ 214 or AED 675 or UK £ 128 or Euro € 191
    or MYR 610

    For Classic Advantage
    3 Months Rs. 4400 or US$ 116 or AED 365 or UK £ 70 or Euro € 104
    or MYR 330
    6 Months Rs. 7700 or US$ 203 or AED 640 or UK £ 122 or Euro € 182
    or MYR 580
    9 Months Rs. 9900 or US$ 261 or AED 820 or UK £ 156 or Euro € 234
    or MYR 745

    For Classic Premium Package
    3 Months Rs. 5500 or US$ 145 or AED 460 or UK £ 87 or Euro € 130
    or MYR 415
    6 Months Rs. 9600 or US$ 254 or AED 800 or UK £ 152 or Euro € 228
    or MYR 725
    9 Months Rs. 12400 or US$ 326 or AED 1030 or UK £ 196 or Euro € 293
    or MYR 930

    For Assisted Matrimony Package
    3 Months Rs. 19000 or US$ 500 or AED 1950 or UK £ 610 or Euro € 605
    or MYR 1500
    6 Months Rs. 36000 or US$ 900 or AED 3700 or UK £ 1150 or Euro € 1150
    or MYR 2850
  • What are the different modes of payment?
  • Memberships

    You can make online payments through credit card/debit card/net banking, pay at banks, BharatMatrimony offices, Payment Associates and Easy Payment facilities.
    Online payment is the easiest, fastest and secured mode of payment. Our payment gateway provider adopts the SSL (Secure Socket Layer) technology, an internationally proven widely accepted technology that ensures highest level of security while transacting on the net, preventing unauthorised access.
    You can also send in the payment to any of our offices, located nearest to your place, through cash, cheque or DD/MO. Payments should be sent in the local currency only. We also have a payment collection at doorstep facility in select cities, at no extra charge.

  • I'm not able to make the online payment with my card even though it's a valid one. Why?
  • Memberships

    Make sure you are entering the correct credit/debit/net-banking card number and expiry date. If you continue having problems, please call your credit/debit/net-banking issuing bank and make sure your card has sufficient funds.

  • Is online payment secure?
  • Memberships

    Yes! It is secure to make online payments. Our payment gateway provider adopts the SSL (Secured Socket Layer) technology, an internationally proven widely accepted technology. Our payment gateway service providers ensure that your credit card details are kept secure while transacting on the net, preventing unauthorised access.

  • What is easy payment or doorstep payment?
  • Memberships

    We now provide quality service right at your doorstep, saving your time, money and energy. Whether you want to add a profile into our Classic/Classic Advantage/Classic Premium/Assisted Membership category or upgrade your existing 'free' profile to Classic/Classic Advantage/Classic Premium/Assisted Membership category, we will visit you at your home or office and collect the payment. This service is currently available in selected 112 locations across India. There is no extra charge for using this service.

  • I have made an easy payment request. How long will it take for my request to be processed?
  • Memberships

    Most easy payment requests are cleared within 48 hours of the requests. Please contact our branch offices if your request is not cleared within 48 hours or contact with your easy payment request number for us to process your request immediately.

  • How do I make the payment through post/courier?
  • Memberships

    You can send a cheque/DD/MO along with your Matrimony ID to any of our addresses. Please send cheques in the local currency of the office to which it is sent. Click here for addresses.

  • Payments sent to India
  • Memberships

    Cheque or DD to be taken in favour of 'Consim Info Pvt Ltd.'
    Indian Offices

  • How long will it take to upgrade my profile if I have made the payment by Cheque/DD through post or courier?
  • Memberships

    We will upgrade your profile once we receive your payment. If you have made the payment and your profile is still not upgraded, kindly contact our branch office or send an e-mail to along with your payment details.

  • Pay at banks
  • Memberships

    Pay at banks - State Bank of India, HDFC Bank & ICICI Bank

    Visit any of the State Bank of India or HDFC Bank or ICICI Bank branches across India to make Cash, Cheque / DD payments. After depositing the Cheque / DD, call 0-814-499-8877 with your Cheque / DD details.

    Electronic Fund Transfer facility is available through SBI Bank using RTGS/NEFT IFSC Code SBIN0009999, through ICICI BANK using RTGS/NEFT IFSC Code ICIC0000212 and through HDFC BANK using RTGS/NEFT IFSC Code HDFC0000386.

  • Payment Associates
  • Memberships

    We have hundreds of Associates across the country. You can upgrade / renew your membership by making the payment directly to the associates.
    The Cheque / DD should be drawn in favour of the Associate. Choose this option and click the "Continue" button to find an Associate nearest to you.

Login Details
  • How do I log in?
  • Login Details

    Log in from the Home page and enter your Matrimony ID or e-mail ID and password into the respective boxes at the top band and click Login button.

  • I'm already logged in, but I get a message 'You must login prior to using the matrimonial services'. What should I do?
  • Login Details

    We use cookies to store login information. So, please check whether cookies are enabled in your browser.

  • What is Matrimony ID?
  • Login Details

    A Matrimony ID is a unique combination of an alphabet and a six-or seven-digit number (e.g. A123456). To identify you uniquely, a Matrimony ID is assigned to you when you register with us. This Matrimony ID is to be referred in all correspondences with BharatMatrimony.com.

  • I forgot my Matrimony ID/Password. What should I do?
  • Login Details

    You can retrieve your Matrimony ID/Password by clicking on Forgot Password link in home page and enter your E-mail ID. We will send you an e-mail with your 'Matrimony ID' and 'Password' immediately. Your E-mail ID should be the one given in your profile.

  • How do I change my Password?
  • Login Details

    You can change your Password. Go to Profile Settings < Change Password >.
    Enter Current Password, then New password and Confirm the New Password.
    Then Click on Change password button.

  • Why is the message Invalid Matrimony ID/E-mail ID or Incorrect Password being displayed when I try to login?
  • Login Details

    You could have received these messages due to any of the below reasons. Please ensure you enter the correct login details.
    The Password you have entered might be wrong or you might be having the CAPS LOCK "On". Please check whether the Password is entered in the correct case (Upper or Lower).
    Please ensure that there are no spaces in the Matrimony ID typed. For e.g., it should be A123456 not A 1234 56.
    The E-mail ID you are using to login must be the same one with which you had registered on the website.

  • Can I choose my own Matrimony ID?
  • Login Details

    Every Matrimony ID is unique and is allocated by the system. You cannot choose your own Matrimony ID since it is system generated and cannot be changed under any circumstance.

  • My Home
  • Login Details

    What are Suitable Matches?

    This is the list of matches that we have found for you. You may like these profiles as they seem suitable as per your profile details.

    Yet to be viewed - These are the suitable profiles for you that you have not yet viewed.

    Viewed & not contacted - These are the suitable profiles that you have viewed but have not sent the member any communication.

    What are Matching Profiles?

    These are the profiles of members shortlisted as potential alliances based on your partner preference criteria.

    Members looking for me - These are members whose partner preference criteria match your profile.

    Mutual matches - These are members whose partner preference criteria match your profile and your partner preference criteria match their profile. This could well lead to finding the perfect match as you seem to be looking for each other.

    What are Personalised Messages?

    These are the e-mail messages that Paid Members can send to prospects expressing their interest for talks of an alliance.

    Received
    New Messages - These are the Personalised Messages that you have received from members but haven't read.

    Awaiting my reply - These are the Personalised Messages from members that you have read but haven't replied to.

    Replied messages - These are the Personalised Messages from members that you have replied to.

    Messages I've declined - These are the Personalised Messages from members that you have declined.

    Filtered messages - These are Personalised Messages from members who do not match your partner preference criteria. These members may not be the ideal partner you are looking for, hence these messages are automatically moved to a filtered inbox as you would like to know of all proposals made by members.

    Sent
    Replies received - These are Personalised Messages you received from members in reply to the messages you sent them.

    Read by members - These are Personalised Messages that you have sent to members that have been read by them but haven't replied to yet.

    Unread messages - These are Personalised Messages that you have sent to members that haven't been read by them yet.

    Declined messages - These are Personalised Messages that you have sent to members that have been declined by them.

    What is Express Interest?

    Express Interest is the template messages that you can send to members whose profiles you like.

    Received
    New Interests - These are the Express Interest messages that you have received from members but haven't read or replied to.

    Interests accepted - These are the Express Interest messages from members that you have accepted.

    Interests declined - These are the Express Interest messages from members that you have declined.

    Filtered messages - These are Express Interests messages from members who do not match your partner preference criteria. These members may not be the ideal partner you are looking for; hence these messages are automatically moved to a filtered inbox as you would like to know of all proposals made by members.

    Sent
    Accepted by members - These are Express Interests sent by you that members have accepted.

    Reply pending from members - These are Express Interests you have sent to members that haven't been replied to yet.

    Declined by members - These are Express Interests you have sent to members that have been declined.

    Miscellaneous
  • Can I contact the Referee?
  • Miscellaneous

    Yes you can contact the Referee if you are a Paid member, since Referee details are visible only to them. E-mail ID will not be displayed but members can send e-mail to the referee through our system.

  • How do I contact customer support?
  • Miscellaneous

    Log into www.bharatmatrimony.com

    Click 24 x 7 Help link at the top right hand corner.

    You can get your queries answered instantly through a chat session with our live helpdesk executives.
    You can also call our hotlines : 0-814-499-8877, 24 hrs a day-7 days a week.

    Click Contact us link to find out about our worldwide offices and other contact details.

  • What is 24 x 7 customer care?
  • Miscellaneous

    BharatMatrimony is eager to help you find your partner at the earliest. Our customer care team will be pleased to assist you anytime you have a query. You can contact our customer care team in one of the following ways:

    Helpline numbers - 0-814-499-8877

    Chat live - BharatMatrimony.com works round the clock to ensure you get the help needed whenever you need it.

  • Do you provide any dating/friendship services?
  • Miscellaneous

    If you are looking for dating/friendship other than matrimony, you are probably looking into the wrong site! BharatMatrimony.com provides only matrimony-related services. Our site only invites people who are looking forward to a serious commitment of getting married.

  • How do I add my success story?
  • Miscellaneous

    If your marriage has been arranged through our service and you want to share your success story with us, then Click here to add it onto our site. Your success story is a motivation to us as well as our members. So please do add your story and marriage photograph to our list of success stories.

  • What is sample description?
  • Miscellaneous

    It is a personalised description of the prospect in one's own words. A person describes himself or herself in more than 50 characters.

  • What is "profiles I'm looking for"?
  • Miscellaneous

    Members whose partner preference matches your profile.

  • What is "profiles looking for me"?
  • Miscellaneous

    Members whose profiles match your partner preference.

  • What is Mutual Match?
  • Miscellaneous

    Mutual Match gives you a list of members whose partner preference matches your profile and whose profile matches your partner preference.

  • What is Daily MatchWatch Archive?
  • Miscellaneous

    Daily MatchWatch Archive contains your MatchWatch e-mails, which you have received in the last 15 days. So just in case you need a recap of your mails or you missed out on matching prospects, this feature will help you identify them.

  • What is Safety Tips link?
  • What is Auto Renewal?
  • Miscellaneous

    Auto renewal is a process where your paid account gets automatically renewed on the date of expiry of your account. In BharatMatrimony, auto renewal process is being followed for all the international customers and this auto renewal is done with your consent only.

    You will be intimated about this charging, a week before and a link in the intimation mailer will be sent to switch off the auto renewal option.

    If you wish to cancel the payment and get a refund you have to use the link available in the payment upgrade confirmation mailer, which will prompt you to log into your account. On providing the login details, the payment will be automatically refunded and your upgrade option will be cancelled.

    Note: To cancel the payment you should not use/should not have used our services.

  • How to turn off the auto renewal?
  • Miscellaneous

    Login to your account. In the My Home page, in the top navigation bar, where your payment details are displayed will be a link that says "Details."

    Click on the link to view details of your membership. Along with your membership details will be a link to turn OFF your Auto renewal status.

  • What is Money back guarantee?
  • Miscellaneous

    You are offered a 100% refund if you do not get any response within 30 days.

  • When is it possible to give you a 100% refund?
  • Miscellaneous

    You should have uploaded at least one photo.

    You should have got your phone number verified.

    You should have contacted a minimum of 10 members.

    You have not got a reply to your personalised messages.

    Your personalised messages have not been read.

    You have not been contacted by other members.

    You have not viewed/taken any verified contact numbers.

    Others have not viewed/taken your contact number.

  • Profile Highlighter
  • Miscellaneous

    What is Profile Highlighter?

    Profile Highlighter is a feature you can use to give your profile better visibility.

    How does Profile Highlighter improve the visibility of my profile?

    Profile Highlighter features your profile on the 'My Home' page of prospects matching you and also features your profile at the top of search results of members looking for someone like you.

  • AstroMatch
  • Miscellaneous

    What is AstroMatch?

    AstroMatch is a feature that gives you real time horoscope matching results instantly.

    What is the use of AstroMatch?

    As it is a tradition in India to match horoscopes, this feature enables you to check your compatibility with members you like.

    How many AstroMatches can I do at a time?

    You can do as many AstroMatches at a time depending on the number of matches available to your profile at that time.

    How is the compatibility checked with AstroMatch?

    Partner compatibility is checked based on Birth Stars, Papasamya, Kujadosha and Dasasandhi.